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Can AI Meeting Notes Waive Attorney-Client Privilege? What Lawyers Need to Know

Published November 1, 2025 • 9 min read

A partner at a major law firm recently used Otter.ai to transcribe a confidential call with outside counsel about litigation strategy. Three months later, opposing counsel requested those transcripts in discovery—and the court ruled they were discoverable because a third party (Otter's cloud servers) had access to the communications.

The attorney-client privilege, one of the oldest and most sacred protections in law, is now under threat from a surprising source: AI meeting assistants. As legal professionals increasingly adopt tools like Otter.ai, Fireflies, and Zoom AI Companion to capture and transcribe client calls, many are unknowingly creating a minefield of discoverable records that could waive privilege entirely.

Key Legal Risk: According to ZwillGen's recent analysis, using an AI assistant to take notes during calls with outside counsel may waive attorney-client privilege. The moment your conversation touches a third-party cloud server, you've potentially destroyed the confidentiality requirement that privilege depends on.

The Attorney-Client Privilege Framework

Attorney-client privilege exists to encourage full and frank communication between lawyers and their clients. The privilege protects confidential communications made for the purpose of obtaining or providing legal advice. But there's a critical requirement: confidentiality must be maintained.

Once a communication is shared with a third party—whether intentionally or through the use of intermediary services—the privilege can be waived. This is where cloud-based AI meeting tools create a catastrophic risk.

How Cloud AI Assistants Destroy Privilege

Most AI transcription services work the same way:

This creates three distinct privilege risks:

1. Third-Party Access Waives Privilege

The moment your privileged communication reaches Otter's servers, Google's AI, or OpenAI's transcription API, a third party has accessed it. Under traditional privilege doctrine, this sharing waives the privilege—even if the service provider has a confidentiality agreement.

Courts have consistently held that routing privileged communications through third parties can destroy privilege, especially when those parties are not bound by attorney-client relationships.

2. Cloud Transcripts Are Discoverable in Litigation

If you're involved in litigation, opposing counsel can subpoena your AI transcription service for records of your conversations. While you might successfully assert privilege over the content itself, the mere existence of transcripts on a third-party server can:

3. AI Training on Your Privileged Communications

Several AI transcription services explicitly state in their terms of service that they may use your data to improve their AI models. This means:

Once your privileged communications become training data, they've been shared with unknown third parties (AI developers, model trainers, quality assurance teams) and privilege is irreversibly lost.

Real Examples of Privilege Waiver Through Technology

While specific cases involving AI transcription are still emerging, courts have already established precedent for privilege waiver through technology:

The legal principle is clear: you cannot maintain privilege while simultaneously sharing communications with third parties. Cloud AI transcription services are third parties.

Why "Confidentiality Agreements" Don't Protect You

Many AI transcription services offer Business Associate Agreements (BAAs) for HIPAA compliance or confidentiality terms in their contracts. Legal professionals might assume these agreements protect privilege. They don't.

Here's why:

Legal Reality: A confidentiality agreement with your AI transcription vendor does not preserve attorney-client privilege. Once a third party has access to privileged communications—even under NDA—the privilege can be waived.

The Only Safe Option: On-Device AI Processing

The solution to this privilege crisis is straightforward: privileged communications must never leave the attorney's or client's device. This is where on-device AI fundamentally changes the legal calculus.

On-device AI transcription, like Basil AI, processes everything locally:

From a privilege perspective, on-device AI is equivalent to taking handwritten notes during a call. The communication remains confidential between attorney and client, with no intermediary accessing the content.

Comparing Cloud AI vs On-Device AI for Legal Privilege

Privilege Factor Cloud AI (Otter, Fireflies, Zoom) On-Device AI (Basil AI)
Third-party access Yes – cloud servers process audio No – stays on device
Discoverable in litigation Yes – subpoena the vendor No – no vendor to subpoena
AI training on your data Possible – check terms carefully Impossible – data never leaves device
Server access logs Yes – creates metadata trail No – no servers involved
Privilege waiver risk High None

Practical Guidance for Legal Professionals

If you're a lawyer, in-house counsel, or legal professional handling confidential client communications, here's what you need to do:

  1. Audit your current AI tools: Review every AI transcription or meeting assistant you use. Does it upload audio to the cloud? If yes, it poses a privilege risk.
  2. Stop using cloud AI for privileged calls: Immediately cease using Otter, Fireflies, Zoom AI Companion, or any cloud-based transcription for attorney-client communications.
  3. Switch to on-device AI: Tools like Basil AI that process everything locally on your iPhone or Mac eliminate third-party access and preserve privilege.
  4. Update your privilege protocols: Add language to your firm's privilege policies explicitly prohibiting cloud-based AI tools for privileged communications.
  5. Inform clients about AI risks: Clients have a right to know if you're using AI tools that could waive privilege. Obtain informed consent before using any AI transcription.
  6. Document your privacy measures: If challenged on privilege, be able to demonstrate that you took reasonable precautions to maintain confidentiality—including using on-device AI rather than cloud services.

Why This Matters for All Regulated Industries

While this article focuses on attorney-client privilege, the same principles apply to other confidential relationships:

In every case, the principle is the same: confidentiality requires exclusive control over communications, which cloud AI services cannot provide.

The Future of Legal Tech: Privacy by Design

The legal profession is beginning to recognize that AI tools must be designed with privilege and confidentiality in mind from day one—not bolted on through vendor agreements after the fact.

On-device AI represents the future of privacy-preserving legal technology:

Legal professionals who adopt on-device AI now will be ahead of the curve as courts and regulators catch up to the privilege risks of cloud-based AI tools.

Conclusion: Protect Your Privilege Before It's Too Late

Attorney-client privilege is the foundation of effective legal representation. Once waived, it cannot be restored. Every time you use a cloud-based AI meeting assistant for a privileged call, you're gambling with a 400-year-old legal protection.

The question isn't whether cloud AI transcription creates privilege risks—it does. The question is whether you're willing to take that risk with your clients' confidential communications.

On-device AI eliminates this entire category of risk. With tools like Basil AI, your privileged calls are transcribed using Apple's on-device speech recognition, stored locally in Apple Notes, and never touch a third-party server. It's the only way to leverage AI meeting notes while preserving attorney-client privilege.

Bottom Line: Cloud AI assistants create discoverable records that can waive attorney-client privilege. On-device AI processing is the only technology that preserves confidentiality while enabling AI-powered transcription. For legal professionals handling privileged communications, the choice is clear.

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